Taxi Operators New & Old should know this back to front
Do this and you will never make a mistake
5 POINTS OF INPUT
You NEED to get this information off the customer
1. Date & Time
2. Pick Up Point
3. Destination
4. Customer Name
5. How Many Passengers
7 POINTS OF OUTPUT
You NEED to repeat this back to the customer before ending the call.
1. Date & Time
2. Pick Up Point
3. Destination
4. Customer Name
5. How many Passengers
6. Confirm Mobile/Phone Number
7. Anything Else I Can Help You With?
